CQC · Well Led

Partnerships and communities

Our aims, goals and ambitions

There is an inclusive and positive culture of continuous learning and improvement. This is based on meeting the needs of people who use services and wider communities, and all leaders and staff share this. Leaders proactively support staff and collaborate with partners to deliver care that is safe, integrated, person-centred and sustainable, and to reduce inequalities.

There are effective governance and management systems. Information about risks, performance and outcomes is used effectively to improve care.

Partnerships and communities

  • We can evidence how we work in partnership with other services and professionals across the community.
  • We can demonstrate how our partner working enables us to deliver better care, support, treatment, and outcomes for the people we support.
  • We value collaboration and partnership working and are committed to continually expanding our work with others in our community.
  • We actively engage with the local community, helping them contribute to the shaping of our service.
  • We document all feedback, including meetings and meaningful engagements with staff, people, and the wider community.
  • We ensure our managers, leaders and staff teams engage with other agencies (including other social care services, local authority etc.) for peer-to-peer support.
  • We ensure the people we support play a key role in the local community (and vice-versa). We have created a culture where managers, leaders and staff are well known within the local community, sharing their experience and expertise to benefit others.
  • We work in partnership with other organisations and use research to improve practice and provide high quality care.
  • We proactively seek guidance and involvement from healthcare professionals, local experts, agencies, and advocates.
  • We have successfully established mutually beneficial relationships within the local community (including alliances and networks), enabling them to share good practice, expertise and/or resources.
  • We involve members of the local community in identifying the skills, knowledge, networks, relationships, and facilities available to health and wellbeing initiatives. This is in accordance with NICE Quality Standards.
  • We assess and understand the benefits of community engagement and partnership working, regularly reviewing our impact and seek to continually improve our engagement and support.
  • Where relevant to the service, people growing older with a learning disability have a named lead practitioner. This is in accordance with NICE Quality Standards.
  • We ensure strict compliance with UK GDPR and data security good practice. This includes when managing data shared between our partners.

Our evidence

At The Vesey we are committed to working with, and supporting our local communities, businesses and education institutes. We have successfully established mutually beneficial relationships within the local community (including alliances and networks), enabling them to share good practice, expertise and/or resources.

This is why we have developed:

Medical and Business work experience placements for students of Arthur Terry Learning Partnership & Bishop Vesey's Grammar School. We support the British Heart Foundation as our principal charity partner and are part of the Birmingham City community partnership with BCFC. We have been principal sponsor of the Royal Sutton Fun Run and Sutton United Football Club. We also support a children's (6+) boxing academy with Manning Gym in Stirchley, Birmingham.

We have a network of partner pharmacies and optometry practices, so patients can access support and advice of mutual expertise. We value collaboration and partnership working and are committed to continually expanding our work with others in our community.

We have a partner network of clinics, bringing smooth and streamlined pathways for our patients including collaborating with Laserskin UK

We actively contribute to regional healthcare professional education with our clinical education training events programme and understand the benefits of community engagement and partnership working, regularly reviewing our impact and seek to continually improve our engagement and support.

If you are a local business, community group or education institute and would like to collaborate please email:
collab@thevesey.co.uk

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