Patient Information

Virtual GP

Get convenient virtual care including everyday, urgent, and mental health care. cold & flu urgent care online therapy prescriptions and more Whatever your problem, whereever you are, our Virtual GP service can help

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What it is

15 or 30-minute consultation by secure video or phone with a GMC-registered GP. Suitable for prescription needs, sick certificates, results interpretation, mental health support, lifestyle advice and follow-up of established conditions. Not suitable for examinations, joint injections or anything needing a face-to-face encounter.

When this is relevant

  • Prescription needed for a known condition.
  • Sick certificate (Med 3) for work.
  • Recent blood test or scan results to review.
  • Mental health support - mood, anxiety, sleep.
  • Travel health advice or vaccination planning.
  • Lifestyle review - weight, alcohol, smoking, exercise.

How we investigate

Structured history-taking; where examination is needed we will recommend a face-to-face follow-up. Onward investigation (bloods, imaging) arranged where appropriate.

Options at The Vesey

  • Same-day electronic prescription to a pharmacy of your choice or delivered.
  • Sick certificate (Med 3) issued same-day where clinically appropriate.
  • Results review with structured written summary and recommended follow-up.
  • Mental-health management plan with onward psychology referral where indicated.
  • Onward investigation - bloods at any of our partner phlebotomy sites; imaging via partner radiology.
What conditions can be managed in a virtual GP appointment? +

Most conditions not requiring physical examination: prescription renewals, sick certificates, blood test and scan result interpretation, mood and anxiety management, travel health advice, minor illness symptom advice, and lifestyle review. Complex new symptoms or anything needing examination will be directed to a face-to-face appointment.

Can I get a prescription from a virtual GP at The Vesey? +

Yes. GMC-registered GPs at The Vesey can issue electronic prescriptions for most medications, subject to clinical appropriateness. Controlled drugs require an in-person consultation. Prescriptions are £15 per item and can be sent to a pharmacy of your choice or by delivery.

What happens if I need a physical examination during a virtual appointment? +

The GP will discuss self-examination techniques where appropriate and may ask you to photograph skin lesions or take a home blood pressure reading. If a hands-on examination is genuinely needed, we will arrange a face-to-face appointment at The Vesey or with a partner clinician.

Is my virtual GP appointment confidential and documented? +

Yes. Virtual consultations are conducted on a secure encrypted platform. A clinical record is made after every consultation. With your consent, we will write to your NHS GP to keep your records up to date. Consultations are not routinely recorded.

Pricing at a glance

15-minute virtual GP £55. 30-minute virtual GP £95. Prescription (per item) £15. Med 3 sick certificate included. Insurance accepted: BUPA, Vitality, AXA, WPA, Cigna, Aviva, Healix.

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When to book

Book a virtual GP for any routine GP issue that does not need a physical examination. If unsure, book - we will recommend face-to-face if appropriate.

Cost and pathway

15-minute virtual GP £55. 30-minute virtual GP £95. Prescription (per item) £15. Med 3 sick certificate included.

  • Open 7 days including Sundays — 8am to 8pm, no weekend surcharge
  • No GP referral required — book directly with our private GP team
  • Sutton Coldfield location — serving Birmingham, Walsall, Tamworth, Lichfield and the West Midlands
  • CQC-regulated — rated 4.88/5 on Doctify from 700+ verified reviews

View our private GP services →

Sutton Coldfield · Birmingham · Walsall · Tamworth · Lichfield · West Midlands · Open 7 days 8am–8pm

Open 7 days · 8am–8pm · 0121 387 3727

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