What to expect on your first visit
Never used a private clinic before? You're not alone. This guide walks you through everything — from booking to leaving — so you arrive feeling confident, not anxious.
How your visit works
From the moment you book to the moment you leave — here's exactly what happens.
Book online — takes under 2 minutes
Choose your service (GP, specialist, blood test, or health assessment), pick a date and time that suits you, and pay online. You'll receive a confirmation email immediately. No phone calls required, no waiting for a callback.
Arrive — free parking right outside
We're at Unit 3, The Courtyard, Reddicap Trading Estate, Sutton Coldfield B75 7BU. Free on-site parking is available directly outside. There's no multi-storey, no meters, no stress. All consulting rooms are on the ground floor with full accessibility.
Reception — calm, friendly, unhurried
You'll be greeted by name. Let them know you've arrived, help yourself to complimentary tea or coffee, and take a seat in our waiting area. It's quiet, clean and calm — nothing like an A&E waiting room. You'll typically be called through within 5 minutes of your booked time.
Your appointment — your full time, no rushing
GP appointments run for 30 minutes. Specialist appointments for 45–60 minutes. Your clinician will spend the entire time with you — listening, examining, and explaining. You will not be interrupted by another patient. You will not be made to feel like a burden. Ask every question you've been putting off.
Leave with a clear plan
You'll leave knowing exactly what your clinician found and what happens next. If blood tests are needed, they can often be taken on the same visit. If a prescription or referral letter is required, your clinician will arrange it before you leave. Results are typically available within 48 hours, shared with a clear written summary.
What to bring
- A list of current medications (with doses)
- Any previous test results or clinic letters
- Your booking confirmation email
- Health insurance details (if claiming)
- A list of questions you want to ask
- A GP referral letter
- An NHS summary or medical records
- Health insurance (we accept self-pay)
- To fast (unless told otherwise)
- Any special preparation
Things people wonder before their first visit
Transparent pricing
Know the cost before you book
Every price at The Vesey is published online. No phone calls for quotes. No surprises at the end of your appointment. GP from £90 — the same price Monday to Sunday.
Ready when you are
Same-day and next-day appointments available. Open 7 days, 8am–8pm. No referral needed.