AI-assisted pain management programme · The Vesey

Living well with chronic pain — a structured programme, not a quick fix.

An 8-week chronic-pain self-management programme with pacing, goal-setting and a weekly check-in. Our clinical team reviews every application before you start.

8 weeksWeek-by-week programme

Assessment-gatedClinicians review every application

NICE NG193Guideline-grounded

Physio + CBT netFull coverage, not a lighter version

LiveWell is an AI-assisted clinical service delivered under license by The Vesey — CQC-registered, Sutton Coldfield. Our clinical team reviews your application before you start, and any answer that raises a concern goes to a Vesey clinician; you are never left with an unsupervised AI. CQC registration →

Apply

Assessment-gated entry — this isn't instant subscribe-and-go. You apply, our clinical team reviews your answers, and if LiveWell suits you they give you a start date. If it does not, they tell you why.

8-week curriculum

A new topic each week, covering pacing, goal-setting, pain science education and skills drawn from CBT and acceptance and commitment therapy.

Full safety net

Reuses the physio red-flag safety net and the CBT crisis pathway — you're covered by both, not a lighter version of either.

Weekly check-in

Every week you tell us about your pain, your mood and any new symptoms. If your answers mean you need help, our clinical team is told straight away.

Listen or read

Each week's topic, each practice and each page can be read aloud by your phone or computer. You can also speak your answers instead of typing them, once you have agreed to voice typing.

Guided practices

Short practices with spoken steps and a timer, including belly breathing, a body scan, muscle relaxation, gentle movements and a two-minute calm for a hard moment.

Diaries and plans

A pain and mood diary, a sleep diary, thought records and a paced activity timer, with your own flare-up plan, goal ladder, values and keep-going plan.

Flare-up help, any time

One button opens your flare-up plan, quick practices, and the signs that mean pain needs checking straight away, with who to contact.

Your progress

Charts of your pain, mood, sleep and practice, and a summary you can print or save to take to an appointment.

Ask and read more

Ask questions about the programme in your own words, and read short guides on medicines, work, relationships, eating well, staying active and low mood.

How it works, as on-screen text: the same 4 steps listed above. The video shows no exercises or treatment.

What LiveWell will do

Screen for physio red flags throughout the programme, not just at intake
Keep the CBT crisis pathway active every week, never gated
Send any flagged concern to our clinical team
Ask about new symptoms and your mood at every weekly check-in, not just at intake

What it won't do

Accept new or acute-onset pain as a substitute for the assessment
Replace emergency care — call 999 if this is an emergency
Put you in an online group or share your answers with other patients

Evidence you can trust

Built on the NICE guideline for chronic pain and the British Pain Society's pain management programme model.

NICE NG193 — Chronic pain British Pain Society PMP model IASP standards

Coming soon · assessment-gated

Be first to hear about the next intake

Pricing will be confirmed at application, alongside your assessment and intake date. CQC-regulated, with every application reviewed by our clinical team, and covered by both the physio and CBT safety nets throughout.

Who is this for?

LiveWell is for adults with chronic pain — pain that has lasted, or is expected to last, beyond three months — who have typically already tried physiotherapy or other medical routes and need a structured self-management programme, not another single-issue quick fix.

What if I'm in crisis or have a red-flag symptom during the programme?

LiveWell carries both the physio red-flag safety net and the CBT crisis pathway throughout the full 8 weeks — if a red-flag symptom or a mental health crisis is flagged at any point, it escalates immediately, exactly as MoveWell and MindWell do on their own. Call 999 in an emergency, or Samaritans 116 123 for a mental health crisis.

Who sees what I write?

Our pain team sees your questionnaire scores, the pain and mood numbers from your weekly check-ins, and how often you use each tool. They do not see what you write in your diaries, thought records, goals, plans or notes. If something you write or say suggests you may not be safe, we are told, so that we can help.

Can I listen instead of reading?

Yes. Each week's topic, the practices and each page can be read aloud by your own phone or computer, at the speed you choose. Your own notes are only read aloud by a voice on your device. Voice typing, which turns what you say into text, is off until you agree to it; the recording goes to our transcription provider and we do not keep it.

Do I need to have tried physio first?

Not formally required, but LiveWell is built for chronic, ongoing pain rather than a new or acute injury — the application assessment helps confirm it's the right fit, and will point you toward MoveWell or an in-person referral first if your pain looks acute rather than chronic.